Privacy Policy

1. Introduction

Mayhem World Entertainment ("we," "our," or "us") operates the Mayhem World platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

2. Information We Collect

Personal Information

• Name, email address, and phone number
• Profile information (bio, social media links, profile picture)
• Payment information (processed securely through Stripe and PayPal)
• Event attendance and ticket purchase history

Usage Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent)
• Location data (if you grant permission)
• Cookies and similar tracking technologies

User-Generated Content

• Posts, comments, and messages
• Event listings and promotions
• AI-generated content (captions, flyers, stories)

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraud
• Analyze usage patterns to improve user experience
• Generate personalized content and recommendations

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors (Stripe, PayPal), email services, analytics providers
• Event Organizers: When you purchase tickets or register for events
• Other Users: Public profile information and posts you share
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe, PayPal
• AI Services: OpenAI, Google AI, FAL AI
• Authentication: NextAuth.js
• Analytics: Vercel Analytics
• Email Services: SendGrid

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use:

• SSL/TLS encryption for data in transit
• Encrypted database storage
• Secure payment processing (PCI DSS compliant)
• Regular security audits and updates

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt-out of marketing communications

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

10. International Users

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to this transfer.

11. Cookies Policy

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect functionality.

12. Push Notifications (Mobile App)

If you use our mobile app, we may send you push notifications about events, messages, and updates. You can disable these in your device settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: