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Privacy Policy

Last Updated: January 27, 2026

1. Introduction

Mayhem World ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our mobile application (the "App") and our website (mayhemworld.io). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Data We Collect

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and payment information (processed securely via Stripe), that you voluntarily give to us when you register with the App or when you choose to participate in our events and activities.

Media & Camera Access

We request access to your device's photo library and camera ("NSPhotoLibraryUsageDescription" and "NSCameraUsageDescription") to allow you to upload profile pictures, submit event proof, and share content within the community. We do not access your photos or camera without your explicit permission.

Location Data

We may request access to your location ("NSLocationWhenInUseUsageDescription") to suggest nearby events and verify event attendance. You can opt-out of this at any time in your device settings.

Device Data

Information our servers automatically collect when you access the App, such as your IP address, device type, operating system version, and unique device identifiers (UDID) for push notifications and security purposes.

3. How We Use Your Information

  • To facilitate account creation and logon process.
  • To send you push notifications regarding your account or events.
  • To send you SMS/text messages if you have opted in to receive them.
  • To process payments and refunds securely.
  • To enable user-to-user communications.
  • To monitor and analyze usage and trends to improve your experience.
  • To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3a. SMS/Text Messaging Communications

Opt-In Consent

By checking the SMS opt-in checkbox during account registration at mayhemworld.io, you expressly consent to receive SMS/text messages from Mayhem World. This consent is separate from and not required for use of the platform. You may use all features of Mayhem World without opting in to SMS communications.

Types of Messages

If you opt in, you may receive messages related to: event booking confirmations, event reminders, new experience alerts, account notifications, and promotional offers about events and platform features. Message frequency varies based on your activity and event availability.

Opting Out

You can opt out of SMS messages at any time by replying STOP to any message you receive. You may also text HELP for assistance. Standard message and data rates may apply. Opting out of SMS will not affect your ability to use the Mayhem World platform.

No Sharing of Phone Numbers

We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is used solely for Mayhem World communications that you have consented to receive.

4. Data Retention & Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Requesting Account Deletion

You have the right to request deletion of your data at any time. You can delete your account directly within the App settings ("Profile" > "Settings" > "Delete Account"), or by contacting us at support@mayhemworld.io. Upon deletion, all your personal data will be permanently removed from our active databases.

5. Third-Party Services

We use trusted third-party services to operate our App:

  • Stripe: For secure payment processing. We do not store your credit card details.
  • Vercel: For hosting and infrastructure.
  • Twilio: For SMS/text message delivery to opted-in users.
  • Mapbox / Google Maps: For location services.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
support@mayhemworld.io

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